20th-Jan-2026 • Alice Wambui • Automation
In today's fast-paced business world, efficiency is key. For small and medium enterprises (SMEs) in Kenya, embracing automation can be a game-changer. Automation isn't just about robots taking over; it's about streamlining processes, reducing errors, and freeing up valuable time for growth.
Let's dive into some areas where automation can make a significant difference for your SME:
Manual bookkeeping can be a time-consuming task. Automated financial management systems can handle tasks such as invoicing, payroll, and expense tracking with precision, ensuring accuracy and reducing the risk of errors.
According to a report by Statista, automation in accounting is projected to grow at a CAGR of 12.8% from 2020 to 2025. This trend underscores the growing recognition of the benefits automation offers for SMEs.
Automating your CRM processes can help you manage customer interactions more effectively. From email marketing to sales pipeline tracking, automation ensures that no lead is overlooked and that customer service remains personalized.
A study by Salesforce revealed that 74% of high-performing sales teams use CRM technology, demonstrating the importance of efficient CRM for business success.
Streamlining payment processes is another area where automation shines. With an all-in-one business management platform like Lipabiz, you can automate invoice payments and even connect with popular mobile money services in Kenya such as M-PESA.
By automating payment processes, you not only reduce the risk of late payments but also improve your cash flow, providing a more stable financial foundation for your SME.
Embracing automation can help your small business thrive. The future is automated, and it's time for Kenyan SMEs to step into it.
