5th-Dec-2025 • Faith Chebet • Future of Work
In today's rapidly changing business environment, it's crucial for Small and Medium Enterprises (SMEs) in Kenya to adapt to the future of work. This shift encompasses everything from digital transformation, remote work, and automation, aiming to optimize efficiency and productivity.
According to a report by the World Bank, SMEs contribute significantly to Kenya's GDP, accounting for 98% of all businesses and employing more than 70% of the country's workforce. To sustain this momentum, it's essential for these businesses to embrace the future of work trends.
With advancements in technology and improved internet connectivity across Kenya, remote work is becoming increasingly popular. This setup allows employees to work from home or any location with an internet connection, improving work-life balance and reducing commuting costs.
For instance, Lipabiz Technologies Ltd provides a business management platform and payments solution that enables SMEs to manage their operations remotely, ensuring seamless business continuity during these challenging times.
Automating routine tasks can help businesses save time and resources, allowing employees to focus on more strategic activities. Automated tools like accounting software or payroll management systems can handle repetitive tasks with high accuracy and efficiency.
Data analytics can empower SMEs by providing insights into their operations, helping them make informed decisions. By analyzing sales data, customer behavior, or employee performance, businesses can identify trends, predict future outcomes, and optimize their strategies accordingly.
Effective collaboration is vital for SMEs, especially when working remotely. Collaboration tools like project management software, video conferencing apps, and instant messaging platforms can help teams communicate effectively, share files, and work together on projects in real-time.