1st-Jan-2026 โข Reddington Onyango โข Future of Work
Welcome to a new era of work, where technological advancements are reshaping the business landscape, especially for Small and Medium Enterprises (SMEs) in Kenya. To stay ahead, it's crucial for small business owners to understand the future of work and adapt accordingly.
Remote Work: With improved internet connectivity and digital tools, remote work is becoming increasingly popular. According to a 2021 survey by Deloitte, 74% of Kenyan companies have adopted flexible working arrangements. By allowing employees to work remotely, SMEs can reduce overhead costs, increase productivity, and attract top talent from diverse locations.
Automation and AI: Automation and Artificial Intelligence (AI) are no longer a distant future but a reality today. They can streamline routine tasks, freeing up time for employees to focus on strategic decision-making. Implementing AI in accounting, inventory management, and customer service can significantly boost efficiency.
Digital Payments: Digital payments are transforming the way businesses operate, offering convenience, security, and speed. Platforms like Lipabiz Technologies Ltd provide seamless payment solutions for SMEs. By embracing digital payments, businesses can save time, reduce errors, and cater to a wider customer base.
Data-Driven Decisions: In the future of work, data will be the driving force. By leveraging analytics tools, SMEs can make informed decisions about their operations, marketing strategies, and financial planning. Understanding your data can help you identify trends, predict outcomes, and optimize business processes.
Collaboration and Communication: With remote work becoming the norm, effective collaboration and communication are essential. Tools like Slack, Microsoft Teams, and Zoom enable seamless teamwork regardless of geographical boundaries. By fostering a collaborative culture, SMEs can foster innovation, boost employee morale, and improve overall performance.
Embracing the future of work is not just about adopting new technologies but also about adapting to changing business practices. By leveraging these trends, Kenyan SMEs can remain competitive, resilient, and prepared for what's next.