5th-Jan-2026 โข Alice Wambui โข Financial Inclusion
Small and Medium Enterprises (SMEs) form the backbone of Kenya's economy, accounting for approximately 98% of all business establishments. However, despite their significant contribution, many SMEs in Kenya face a common challenge - financial exclusion. This issue can hinder growth, limit opportunities, and affect the overall prosperity of these businesses.
Financial inclusion refers to individuals or entities having access to useful and affordable financial products and services that meet their needs โ transactions, payments, savings, credit, and insurance โ delivered in a responsible and sustainable way. According to the World Bank, only 48% of adults in Kenya have an account at a formal financial institution.
The importance of financial inclusion for SMEs cannot be overstated. Access to financial services can provide businesses with the capital needed to invest in growth, manage cash flow effectively, and mitigate risks. This access not only strengthens their resilience but also boosts their potential to contribute significantly to Kenya's economy.
Let's consider the example of M-Shwari, a mobile banking platform launched by Safaricom and Commercial Bank of Africa (CBA). M-Shwari offers loans, savings accounts, and insurance services through mobile phones. Since its inception, it has reached millions of Kenyans who were previously underserved or unserved by traditional financial institutions.
If your SME is yet to reap the benefits of financial inclusion, here are some recommendations:
By embracing financial inclusion, SMEs in Kenya can unlock their full growth potential and play a more significant role in driving economic development. The future is bright for businesses that are financially inclusive, so take the first step today.