11th-Nov-2025 • Sheldon Cooper • SME Invoicing Best Practices
Invoicing might seem like a simple task, but it plays a crucial role in the success of any Small to Medium Enterprise (SME) in Kenya. A well-structured invoice helps ensure prompt payment and maintains a professional image for your business. Here are some essential best practices to help you master SME invoicing.
A professional invoice template sets the right tone for your business. Lipabiz offers a range of customizable invoice templates that are easy-to-use and ensure you meet industry standards.
Your invoice should contain all necessary details, such as your business name, address, contact information, the client's details, a unique invoice number, description of goods or services, quantity, price per unit, subtotal, tax, total amount due, payment terms, and due date.
Clearly specify the payment terms to avoid confusion with your clients. This includes the acceptable methods of payment, due date, late fees, and any penalties for delayed payments.
Prompt invoicing is essential for maintaining cash flow and ensuring timely payments from clients. It's recommended to send invoices as soon as you've completed the work or delivered the goods.
For recurring services, consider using automated invoicing tools like Lipabiz that allow you to schedule and send invoices at regular intervals, saving you time and reducing the risk of errors.
If a client fails to pay an invoice by the due date, follow up promptly to resolve any issues and avoid late payments. Maintaining open lines of communication with your clients is essential for building strong business relationships.
Digital payment solutions like Lipabiz's payment platform can help you receive payments quickly and securely, making it easier for clients to pay their invoices on time. Offering various payment options, such as credit cards, mobile money, and bank transfers, increases the likelihood of prompt payment.