The Impact of AI on Small Businesses in Kenya
Introduction
Artificial Intelligence (AI) is transforming industries worldwide, and small businesses in Kenya are no exception. AI-powered tools are helping SMEs improve customer service, streamline operations, and gain valuable insights from data.
Automating Operations
AI tools can automate routine tasks like bookkeeping, inventory management, and customer inquiries, freeing up time for business owners to focus on growth strategies.
Customer Insights
AI can help SMEs analyze customer behavior and preferences, allowing them to offer personalized services and improve customer retention. This data-driven approach helps businesses make informed decisions and stay competitive.
Conclusion
AI is a game-changer for SMEs in Kenya. By embracing AI-powered tools, small businesses can boost efficiency, reduce costs, and deliver better customer experiences.