15th-Oct-2025 โข Faith Chebet โข Automation
In today's fast-paced business environment, efficiency is key. Small and medium enterprises (SMEs) in Kenya are no exception. One powerful tool that can help these businesses streamline operations and boost productivity is automation.
Automation refers to the use of technology to perform routine tasks without human intervention. This can range from simple processes like email marketing to complex ones such as inventory management and financial reporting.
According to a report by McKinsey, automation has the potential to lift productivity growth globally by 0.8 to 1.4 percent annually.
For SMEs in Kenya, automation can bring numerous benefits. Here are some examples:
To get started with automation, SMEs in Kenya should identify repetitive tasks that can be automated. This could include data entry, invoicing, or social media marketing. Then, research available automation tools, such as Lipabiz Technologies' business management and payments platform.
It's important to remember that while automation offers many benefits, it should not replace human interaction entirely. Automation is a tool to help businesses work smarter, not harder. By leveraging the power of automation, SMEs in Kenya can increase efficiency, reduce errors, and ultimately boost profitability.