20th-Oct-2025 • Alice Wambui • Business Automation
In today's digital age, efficiency is paramount for small and medium enterprises (SMEs) striving to stay competitive. One strategy that's gaining traction across Kenya and Africa is business automation.
Business automation refers to the use of technology to streamline routine tasks, reduce human error, and increase efficiency. For SMEs in Kenya, it presents a powerful opportunity to transform their operations and cut costs.
Consider this: A study by McKinsey revealed that automation could boost productivity growth in Africa by as much as 2.7% per year. This translates to significant savings for SMEs, allowing them to reinvest in their businesses or pass the benefits on to customers.
Automation can help SMEs automate repetitive tasks across various departments. For instance, Lipabiz Technologies Ltd's business management platform offers features for invoicing, payments, and inventory management. By automating these tasks, businesses can save time, reduce errors, and improve overall efficiency.
Automation isn't just about machines replacing humans; it's about freeing up employees to focus on more strategic tasks. By automating mundane, time-consuming tasks, workers can focus on value-added activities, leading to increased job satisfaction and improved business performance.
SMEs in Kenya that embrace digital transformation are better positioned to adapt to changing market conditions. Automation is a critical component of this transformation, enabling businesses to respond quickly to customer needs and stay ahead of the competition.
If you're an SME owner in Kenya looking to boost efficiency and cut costs, consider implementing business automation solutions. Start by identifying areas where repetitive tasks are slowing down your business, then explore technology solutions that can streamline these processes.